How to have my questions answered
How to have my questions answered
nemcuon
Posts: 16Questions: 6Answers: 1
Hi all,
I notice that most of my questions
https://datatables.net/forums/discussion/35571
https://datatables.net/forums/discussion/35377
https://datatables.net/forums/discussion/35398
are left unanswered (or I have to answer myself), please tell me how can I encourage the people passing by to answer it ?
Is just copy / past the code here not enough? Thanks
This question has an accepted answers - jump to answer
This discussion has been closed.
Answers
Sorry you haven't had replies to your questions. There are approximately 30 new threads per day (not including replies and follow up questions to existing questions) and there are only two of us working on this; myself and Tom who recently joined as a summer intern and is still learning the ropes.
Currently around 75% of my time is spend replying to support questions, which is obviously having a massive impact on my ability to run a business and develop new features of the software (i.e. it just isn't happening). And even then i'm not able to reply to all questions, and it is something I am seriously struggling with. I actually don't have a clue what to do about it and any input is very welcome.
Key things to help get replies are to purchase a product we offer (and then not post in the "free community support" forum), and to answer other people's questions. You should also ensure that you link to live test cases that can be debugged.
This isn't meant to be a rant - apologies if it sounds like it. It is something that is causing me problems for certain!
Allan
Bumping this back to top because it is a good response from @Allan that more should read.
I've learnt that http://live.datatables.net/ is where people could show a working example
Than you @Allan, it's amazing what is achieved by one man. DataTables rock
Thanks for your support.
I'd also like to thank the community members how actively help others such as jr42.gordon who has a really impressive knowledge of DataTables and excellent way of communicating it with others.
It might try making a few modifications to the forum to automatically detect if a test case is given and visibly mark that in the posts list. I'm also going to add an upload option. Certainly having test cases helps a lot!
Allan