Print preview is not working and couldn't save as PDF in the Android mobile chrome.

gokila1204

Everything related to data table 1.10 is working fine in desktop browsers. But in the android mobile browser, while clicking the print button, a new blank page is opening and closing immediately with the following error message

**** "There was a problem in printing the page. Try again later". ****

Is there any restriction on android mobile browsers. PDF and EXCEL are working fine on both the desktop and mobile browsers but the print option is not working in the android browsers.
Find the attached screenshot.

Thanks in advance.

colin

Yep, I'm seeing that too on our basic example, thanks for reporting. I've raised it internally (DD-1665 for my reference) and we'll report back here when there's an update.

Cheers,

Colin

gokila1204

Thanks for the assistance.

I have another query regarding the export excel.

Is it possible to add an image using execl customize. Able to customize the contents but couldn't add image.

Thank you

colin

This thread should help, it's asking the same thing.

Cheers,

Colin

gokila1204

Hi Colin,

I couldn't understand the last thread you have mentioned for export excel. Can you give any other examples for the same.

Thanks.

tangerine

The link Colin gave you has this:

Its already really rather difficult to get images into the Excel file - I'm afraid its not something I've looked into and I don't recall any members of the community having posted any examples about that.
I suspect what you would need to do is research how image files are embedded and then referenced in a Open Spreadsheet doc. The easiest way (and how I did a lot of the Buttons Excel export) was to create an example Excel file, unzip it and inspect the XML / file structure it creates.
Allan

I don't think you'll get any examples in here.

m_tsatsaroni

Is there an update regarding printing on android devices?

colin

No, it's still the same regardless of the browser.

Colin

Vishakha-92

Hello
Facing the same issue on samsung tablet. Is there a fix available for it yet ?

allan

I'm not having any problems with Chrome on Android on this page for the PDF and Print export. Is that page working for you?

Allan

Vishakha-92

No it's not working. It gives the same error as shown above in the screenshot.
There was a problem printing the page, please try again

allan

Not seeing it here. Easy version of Chrome are you running on your phone?

Vishakha-92

I'm running on samsung tablet
browser chrome 102.0.5005.78
OS
android 11 SM-T227U

allan

I've just being trying it on a Galaxy Tab S7 (via BrowserStack) and I also see that error. I suspect that the browser isn't blocking the closing of the tab while the print action is happening, which it should do (window.print() is a blocking action).

I think you need to disable the auto print for such browsers. Can you confirm if that then works for you?

Allan

Vishakha-92

I need the auto print on the tablet. Because the new window that opens, we don't have an option to select the print command.
On the desktop it's fine because we can run the Ctrl+P command but on tablet it's not an option

allan

It seems like a browser bug to me, but if you have a suggestion for how to workaround it, I can look at putting that into Buttons.

Allan