Not getting any notification emails

Not getting any notification emails

globalplaneglobalplane Posts: 70Questions: 12Answers: 0
edited May 2023 in Free community support

I don't think I've ever gotten a notification email for a comment on a post of mine. I thought it was just not an option on this forum, but I found the notification preferences, and all the boxes are checked:

Nothing in my spam folder either. Anyone know how to fix this?

Replies

  • colincolin Posts: 15,240Questions: 1Answers: 2,599

    Odd, I get notifications. Have you verified the registered email address is working as expected? I can send you a mail as a test if that would be worthwhile.

    Colin

  • globalplaneglobalplane Posts: 70Questions: 12Answers: 0

    Sure, please do so.

  • colincolin Posts: 15,240Questions: 1Answers: 2,599

    Message sent :smile:

  • globalplaneglobalplane Posts: 70Questions: 12Answers: 0

    Yep, that one I received.

  • colincolin Posts: 15,240Questions: 1Answers: 2,599

    This thread has a problem where the original verification email wasn't replied to - I've just toggled your status for that (it appeared you have replied so may not be the same issue), but hopefully that'll do the trick!

    Colin

  • globalplaneglobalplane Posts: 70Questions: 12Answers: 0

    Thanks, now I'm getting them!

  • allanallan Posts: 63,516Questions: 1Answers: 10,472 Site admin

    I need to make the validation of e-mail address more visible. Thanks for flagging this up!

    Allan

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